Your reservation will be held for you only after your application is approved and security deposit is paid in full.

Acceptance of the deposit is firm. Non-emergency cancellations will forfeit the deposit. The deposit will be refunded to you, less the cleaning/restocking fee (see above) within 21 days after you depart. If an apartment requires excessive cleaning, or if there is damage to the apartment or supplies, you will be charged. Only verifiable emergency cancellations will be considered for deposit reimbursement. 

Cleaning Fee:

The cleaning fee is collected upfront and is non-refundable.  We do not provide cleaning services during your stay and do expect the suite to be periodically cleaned by you.  Excess cleaning charges will be deducted from your security deposit.

Change Fee:
A change fee of $100 is required to switch units if your application is already approved for another suite.

Rent Due: Your rent will be due on the date of arrival and monthly thereafter until a check out date is confirmed.  We will automatically charge the credit card used for the deposit 1-2 business days before your due date for processing time. 

Please contact us at least 3 business days before your due date to change payment methods.  Cash not accepted, checks must be approved.  Rent received late is subject to $25 per day extra charge.  Final portions of your stay WILL BE prorated.

Notice of Departure:

Minimum stay is 30 days. There will be no refunds for less than 30 days.

We require a minimum 2 week notice prior to your departure in writing by email.

Failure to provide the minimum 2 week notice of departure will forfeit your security deposit.

Failure to vacate on confirmed departure date will result in forfeiture of deposit.

Check In Time: 12Noon to 8pm

Check Out Time: By 11am.

Keys to you:

Keys not returned at move-out are subject to a charge of $25/key or $100/fob or garage remote. We do not provide lockout services.


Electricity is provided for you within reasonable seasonal usage. Excessive use will be charged to you.


High-speed internet is provided with router/WiFi modem.


Cable TV and/or streaming device is provided.


Regional cities are now strictly enforcing the separation of true garbage from recyclables and food and yard scraps. Garbage is to be put in a dumpster, or you might have an individual garbage can (in which case you are responsible to take it to the sidewalk). Recyclables go to the big blue bins. Food scraps go into small green bins.

Parking space:

One parking space will be assigned to you if applicable.


Pets accepted on a case-by-case basis; one-time pet fee required.  Unapproved pets will result in loss of security deposit.


Smoking and/or vaping is not allowed. Failure to comply will result in loss of security deposit.

Personal items left behind/mail:

We do not forward mail or personal items left after move out.

Additional Matters:

Please refrain from publishing any untrue disparaging remarks about the Company, including its employees and agents, or the Property. We reserve the right to seek redress for defamation libel or slander to the fullest extent of the law. We reserve the right to reject your request for occupancy or to cancel reservations (with a full refund) in our sole discretion. This Agreement may only be amended or modified by a writing signed by you and an officer of the Company. You understand that the Company’s non-management level employees, including its receptionists and help-desk personnel, do not have authority to accept, modify, or waive any term or condition set forth herein.

What to expect:

-Once you submit your online reservation, your application will be pending approval. 

The security deposit will be charged to your credit card immediately upon application submission.  Separate receipt will be emailed from the payment processor with confirmation of payment.

-Rental application will be reviewed and approved within 48 business hours.  Credit card refunds will be processed instantly if your application is not approved.

-One-time cleaning fee and pet fee (if applicable) will be confirmed with application approval.  Fees will be charged with 1st month’s rent.

-Lease agreement confirming the terms and conditions of your reservation will be sent via DocuSign upon application approval.  All parties must sign within 48 hours.

-Check-in instructions will be sent via email one day before your reservation start date.

-Not sure how long you will be staying?  No problem, we will assume you are staying until a (minimum) 2 week notice to vacate is submitted via email.

-Need to cancel?  Please let us know as soon as possible.  If your application is approved and you cancel less than 2 weeks before your arrival, we reserve the right to retain your entire deposit unless we are able to find a replacement for the stay. In that event we will refund to you the portion remaining of your deposit on a prorated daily basis. Only verifiable emergency cancellations will be considered for reimbursement.

Questions before you submit?  Please visit our FAQs or contact us at