Information about short-term, corporate housing
HOW DO I MAKE A RESERVATION?
WHAT CAN I DO IF I DO NOT SEE A GOOD MATCH ON THE RESERVATIONS PAGE? DO YOU HAVE A WAITING LIST FOR SPECIFIC ARRIVAL DATES AND SPECIFIC APARTMENTS?
Because of our flexible departure date (with a 2 week minimum notice) we often cannot confirm the availability of an apartment until 2 weeks before it actually becomes available. Upon arrival you do not need to have a specific departure date. Once you occupy an apartment you have the benefit of the flexible departure date. You can relax, knowing that you do not have a deadline for departure until you are ready.
DO YOU ACCEPT LESS THAN ONE FULL MONTH STAY? CAN I DO A DAILY PRORATE AFTER THAT FIRST MONTH?
Our minimum length of stay is one month because we are not a “hotel”, thereby avoiding the hefty hotel tax. You can prorate the latter portion of your stay on a daily basis assuming you have given the required 2 week notice prior to your departure. Once you have given the required 2 week notice, the final portion of your stay will be prorated on a 30 day basis.
WHAT FORMS OF PAYMENT DO YOU ACCEPT?
We accept credit cards and debit cards (Visa, Discover, American Express, MasterCard), cashier’s check, and money orders
WHEN IS THE MONTHLY RENT PAYABLE?
First month rent is payable on or before arrival, and on the same day of the month for the remaining months. If the latter part of your stay is less than 30 days we can do a daily prorate. Rent received late is subject to $25/day extra charge.
WHAT IS THE ROLE OF THE SECURITY DEPOSIT and IS IT REFUNDABLE?
“The refundable security deposit is collected up front and becomes a firm mutual commitment. Security deposits are scheduled to be refunded to you within 21 days after departure. If there is damage to the suite or supplies, or if the suite requires excessive cleaning, the extra cost will be deducted from your security deposit.”
WHAT IS THE ROLE OF THE CLEANING FEE?
The cleaning fee is non refundable and one-time only. Once you depart we schedule a professional crew to clean, inspect, and restore the apartment, furniture and supplies according to an extensive checklist provided to them. We do not provide cleaning services during your stay, and do expect the suite to be periodically cleaned by you. Charges for excess cleaning will be deducted from your deposit.
CANCELLATION POLICY?
If we provide you a suite and have accepted your deposit as agreed, and if you cancel less than 2 weeks of arrival, we reserve the right to retain your entire deposit unless we are able to find a replacement for the stay. In that event we will refund to you the portion remaining of your deposit on a prorated daily basis. Only verifiable emergency cancellations will be considered for reimbursement
HOW MUCH NOTICE DO I NEED TO PROVIDE PRIOR TO MY DEPARTURE?
We require a minimum 2 week notice prior to departure. Until you provide us with the minimum 2 week notice, we assume you are staying in occupancy, and we will continue to charge the monthly rent. If you do not give the required 2 week notice you will lose your deposit!!!
CAN I EXTEND MY STAY?
Please let us know a minimum of 2 weeks if you wish to extend your stay, and we most likely can accommodate an extension.
DO YOU ACCEPT PETS?
DO YOU ACCEPT SMOKING OR VAPING?
Smoking and vaping is strictly disallowed. Failure to comply will forfeit the deposit.
WHAT DOES “COMPLETELY FURNISHED” INCLUDE?
All of our suites include bed and bath linens, kitchen and cooking supplies, dishes/glasses, toaster, microwave, coffee maker. All furniture, TV, vacuum, iron & ironing board
IS THERE PARKING? IF SO, IS IT INCLUDED IN THE RENT?
On-site parking available at most locations.
ARE THERE LAUNDRY FACILITIES?
All units have either in-suite washer/dryer or access to shared coin-op and bluetooth enabled machines in the building.
IS THERE CABLE TV AND INTERNET SERVICE?
ARE ALL UTILITIES SET UP, AND WHAT IS A UTILITY OFFSET CHARGE?
DO YOU PROVIDE LOCKOUT SERVICES?
A majority of units have electronic keypads with their own security code. For units with keys, if you lock yourself out and if we arrange to have your suite unlocked, you will be charged $200, which will be deducted from your security deposit. Keys not returned at move-out are subject to a charge of $50-$150/key including fobs and remotes.
WHAT ABOUT GARBAGE AND RECYCLING?
The city is now strictly enforcing the separation of true garbage from recyclables and food organics. You may be fined for continued improper sorting.
Garbage is to be put in the dumpster or individual garbage can. Resident agrees to take individual garbage can to sidewalk on specified date if applicable.
Recyclables are to be put in the big blue bins (NO FOOD)
Food scraps and organics are to be put in paper bags or compostable bags, and placed in the small green bins (NO PLASTIC).
WHAT ABOUT MAIL AND PACKAGE DELIVERY?
All buildings have small mailboxes in place. It is your responsibility to set up mail delivery and forwarding with the USPS or set up a PO Box with the nearest UPS store.
HOW WALKABLE IS THE NEIGHBORHOOD?
Go to www.walkscore.com and enter the address of your suite. You will find how far it is to walk to your favorite services: restaurants, banks, parks, gyms, shopping, libraries, movie theaters.
HOW CAN I GET AROUND SEATTLE?
Click on the Transportation tab where you will find a wealth of options to move around: buses, trains, shuttles, light rail, streetcars, ferry boats, private drivers, trip planners, parking, bicycling, maps, driving directions.